U.S. Product Recall
A product recall notice for customers residing in the U.S.
The quality and safety of our products is very important to us, and even though we do our best and take great care, it has unfortunately come to our attention that there is an issue concerning the nightdresses and pyjamas that have been sold to US customers - this does not affect customers outside of the USA
We have become aware that our nightwear is not sufficiently tight fitting to the body to pass US federal flammability regulations, posing a risk of burn injuries to children. We are working with the CPSC of this matter and are following their guidance to recall these items from our US customers
This recall involves Little Cotton Clothes Angelica Nightdresses, Pippa Pyjamas, and Traditional Pyjamas. The Angelica Nightdresses come in Picnic check flannel, Rose bud floral, Wildflower floral, Cove blue check flannel, Ruby floral, Worker stripe in brushed cotton and White seersucker cotton prints. The Traditional Pyjamas come in Picnic check flannel,Cove blue check flannel and Worker stripe in brushed cotton prints. The Pippa Pyjamas come in Picnic check flannel, Cove blue check flannel, Worker stripe and Ruby Floral in brushed cotton prints. The 100% cotton pyjamas were sold in sizes for ages 2 to 3 years to 8 to 9 years.
All affected customers have been notified by email, and have been asked to stop using the nightdresses and/or pyjamas immediately, and carefully cut up the item so they cannot be used. Once an image of the cut up pyjamas and nightdresses has been sent to us a full refund will be issued. The refund will be issued to the original payment method used at the time of ordering and if there is any issue processing this we will be in touch to process the refund in another way.
As a small business who always looks for ways to minimise waste, it is heart-breaking to ask our customers to take this action, but sadly in this situation we have no option. We would express our sincerest apologies for this situation and inconvenience and thank all our wonderful customers for their support.
For more information please contact us at firstname.lastname@example.org